Reference

What You Agree to When You Use kpk48

These terms govern your account, your deposits through bKash, Nagad, or Rocket, and every session you open on kpk48. Access and eligibility depend on your local law and the regions where this platform operates — read through before you start.

Account-holder agreementbKash, Nagad, Rocket coveredJurisdiction-dependent accessApplies to all devicesUpdated terms notified
kpk48 What You Agree to When You Use kpk48
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about your account or a transaction made via bKash, Nagad, or Rocket, our support team handles term-related queries directly. Bring your account reference and the relevant transaction date when you write in — it speeds up the review.

Live Chat Open the chat widget from your account dashboard. Available for account and terms queries during our published support hours.
Email Support Write to our support address for formal term-related requests. We aim to respond within one business day for account disputes.
Help Centre The Help Centre covers common questions about account rules, withdrawal conditions, and what these terms mean for your wallet.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

Your account data and transaction records are held securely and used only for the purposes described in these terms and our privacy policy. You have the right to request a copy of your account data, ask us to correct inaccurate records, or close your account at any time by contacting support.

Data Retention We keep your account and transaction records for the period required by applicable rules in supported regions. You can request a summary of what we hold at any time.
Account Security Your login is protected by OTP verification on each new device. If you notice any access you did not authorise, contact support immediately to freeze the account.
Requesting Changes To update your registered details — including the mobile wallet number linked to bKash, Nagad, or Rocket — submit a request through live chat with your account ID ready.
Who to Contact For any rights request under these terms, including data access or account closure, reach our support team via live chat or email. We confirm receipt within 24 hours.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and access in Bangladesh.

Access and eligibility depend on your local law and the region you are in. Players in Dhaka and elsewhere in Bangladesh should confirm that using this platform is permitted under applicable local rules before opening an account.

We notify you through your registered contact before any material change. If you keep using your account after the notice period, that is treated as acceptance of the updated terms.

Yes. Every deposit and withdrawal processed through bKash, Nagad, or Rocket falls under these terms, including the verification steps applied before funds are released to your wallet.

Contact support via live chat or email with your account ID. We will confirm receipt within 24 hours and provide your data summary within the timeframe required by applicable rules.

Yes. Submit a closure request through live chat or email. We will process it and confirm once your account and linked wallet details have been deactivated in line with these terms.

Raise a dispute through our support team, providing your account reference and the relevant transaction date. We review all disputes and respond through your registered contact channel.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.